Siemens is a global powerhouse with activities in nearly 190 countries worldwide, providing a wide range of services throughout several different sectors. During 2008, Euclides was selected to upgrade an existing ClickSchedule implementation to an advanced version 7.5.
Siemens’ implementation was a unique deployment which supported a project-related scheduling solution. Tasks and engineers were grouped as relatively long term ‘project like’ activities, subject to internal processes (such as e-mail notification and reporting) dependencies.
This solution that had been implemented at Siemens is encapsulated with a large layer of custom code that enables operating in a project-related mode.
- Upgrade extensive and unusual customization layer.
- Maintain existing behavior.
- Improve existing functionality.
Euclides successfully addressed these challenges during the first phase of the implementation.
Automating the manual components of the scheduling solution
At a later stage, Siemens decided to increase the level of automation from their initial implementation.
Euclides logic experts successfully customized a new scheduling heuristic – a core scheduling engine which schedules projects (bulk of related tasks) to teams and team members, compiling specific sets of business rules and objectives.