As a utility managing the electric, water and gas of a town or city, you’ve got your hands full. The most important part of your job is your customers and citizens, especially when it comes to outtages during a storm or emergency work on power lines. Our field scheduling technology helps utilities of all sizes achieve the best customer service by accounting for all the unknowns that can happen within a utility. By enhancing your mobile workforce solution, your technicians and customers will thank you.
The ClickSoftware mobile workforce solution will:
- Create alerts for emergency maintenance work and notify nearby technicians
- Integrate work orders from your CIS, CRM and call center to the entire schedule for efficiency
- Allow for less overtime of technicians and more completed jobs per day