Upgrading to ClickSchedule version 7.5
Siemens is a global powerhouse with activities in nearly 190 countries worldwide, providing a wide range of services throughout several different sectors. During 2008, Euclides was chosen to upgrade an existing ClickSchedule solution to an advanced version 7.5.
Siemens’ implementation was a unique deployment which supported a project-related scheduling solution. Tasks and engineers were grouped as relatively long term ‘project like’ activities, subject to internal processes (such as e-mail notification and reporting) dependencies.
The scheduling solution at Siemens is a manual process. This solution is encapsulated with a large layer of custom code that enables operating in a project-related mode.
The main challenge in this project was to upgrade the extensive and relatively unusual customization layer within a reasonable time and budget, while maintaining and improving the existing functionality and behavior.
Automating the scheduling solution
At a later stage, Siemens decided to increase the level of automation.
Euclides logic experts customized a new scheduling heuristic – a core scheduling engine which schedules projects (bulk of related tasks) to teams and team members, compiling specific sets of business rules and objectives.
The implementation was completed on time and on budget in December 2010.