Adaptable and reliable are two very important attributes for field service software applications. While other features and functions are needed, adaptability and reliability are key for several reasons:
- The field service industry is changing. Technicians and field resources require more intense training and certification skills.
- Customer demands are increasing. The expectations of your customers are growing, with requests for paperless transactions, faster service, and higher quality standards.
- Technology is catching up. The field service industry has waited for truly reliable mobile solutions that allow field resources to easily interact with the main office.
The field service modules available from Euclides Technologies are specifically designed to help the field service industry meet the requirements for adaptability and reliability.
Key features and benefits from the Euclides Tech Field Service Modules include:
- Cloud services through ClickSoftware for fast and economical implementation or customer-hosted server installation
- Highly configurable modules that are based around your unique business rules – making adaptation a snap
- Integration to customer service systems or back-end office ERP, inventory, accounting or other software applications
- No specialized hardware requirements. Field personnel can utilize virtually any Wi-Fi enabled device including smart phones, tablets, or laptops
- Feature-rich modules designed specifically to improve and enhance scheduling and dispatch operations for optimized processing
Your field service business is built around reliability. To meet the challenges of your changing industry, adaptability is key. Euclides Technologies Mobile Field Service Applications are the solutions to take your business to a new level of performance.
The field service modules can be tailored to meet your specific requirements and are deployed as either ClickSoftware or Customer-hosted.